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Spending limits

Spending limits

What are Spending Limits?

Spending limits enable you to limit your daily loss. Once you specify a value for a spending limit, the system will warn you whenever you cross your limit. This warning is given whenever you buy-in to a poker or casino game or register for a tournament and if the “allowed spend” value is crossed for that day/week/month. The warning is also given during rebuy/add-on transactions.

What is the definition of a “day” – 24 hours from the time I opt-in or a calendar day?

We define “day” as a calendar day, i.e., your daily limit is applicable from 00:00 hours to 23:59 hours, irrespective of when you enable it. Therefore, if you opt-in at 11:00 PM, your first day will be counted from 11:00 to 11:59 PM, and the next day will start at midnight (00:00 hours).

What is the definition of a “week?”

Week is defined from Sunday 00:00 hours to the following Saturday 23:59 hours.

What is the definition of a “month?”

Month is defined from first day of the month to the last day.

I want to opt-in to spending limits. Will it apply instantly?

Yes, it will be applicable instantly.

I want to opt-out of spending limits. Will it apply instantly?

No, it will come into effect after a delay from the time of request. See the table below:

Daily Limit Activation after 24 hours from request. 
Weekly Limit If request given on last day of week: If request given on any other day of the week:

Activation on end of next week Activation on start of next week

i.e. Saturday midnight. i.e. Saturday midnight.
Monthly Limit If request given on last day of month: If request given on any other day of month:

Activation on end of next month. Activation on start of next month.

Can I opt-out at will?

Yes, you can opt-out of spending limits at any time. However, because of our stringent responsible gaming policies, a delay is applied before the limit is disabled, as mentioned below.

How frequently can I change my spending limit?

You can change your spending limit value any time. Just go to the spending limit section and edit the value. If you increase the value, it will come into effect after a delay, while a decrease will register immediately.

Can I cancel my limit-change request, once submitted?

If you have requested for an increase in the limit value, you can cancel this request until it comes into effect.

How am I protected with spending limits?

Whenever you buy-in to a poker/casino game, the system checks how much has already been spent in the day/week/month depending on your configuration. If the buy-in amount is more than the remaining “allowed spend” value for that day/week/month, buy-in will be blocked.

A similar check is done when you register for a poker tournament. If the tournament registration amount is more than the remaining “allowed spend” value for that day (i.e., the day the tournament starts), the tournament registration will not be allowed.

When calculating this limit, do you look at net spend or absolute spend?

We look at the net spend figure, i.e., the difference between win and loss. If your net spend for the day/week/month crosses the spending limit value, no further activity will be allowed for the remaining day/week/month.

I want to increase my spending limit value. Will it apply instantly?

No, any increase in the value of the spending limit will come into effect after a delay from the time of request. See the table below:

Daily Limit Activation after 24 hours from request. 
Weekly Limit If request given on last day of week: If request given on any other day of the week:

Activation on end of next week Activation on start of next week

i.e. Saturday midnight. i.e. Saturday midnight.
Monthly Limit If request given on last day of month: If request given on any other day of month:

Activation on end of next month. Activation on start of next month.

I want to decrease the amount I can spend. Will it apply instantly?

Yes, any decrease in the value of spending limit will be applicable immediately.